Legal

SocialCloud Terms of Service

Baseline Terms that apply to anyone using a SocialCloud instance, pilot, or intake workflow.

Effective November 7, 2025 · SocialCloud LLC (Wyoming)

1. Acceptance of terms

These Terms of Service (the “Terms”) govern access to SocialCloud marketing sites, intake forms, preview environments, and any pilot services operated by SocialCloud LLC, a Wyoming limited liability company. By requesting materials, launching an instance, or otherwise using the Services you confirm that you have the authority to bind your organization and accept these Terms.

2. Using SocialCloud

You agree to provide accurate information, comply with applicable laws, and keep credentials secure. SocialCloud may suspend or terminate access if activity disrupts the network, violates policy, or presents risk to other partners.

  • You remain responsible for the content, member data, and compliance requirements of your instance.
  • Beta and pilot features may change without notice and are provided for evaluation only.
  • You will notify us promptly about incidents or suspected misuse tied to your deployment.

3. Fees and invoices

Unless covered by a separate written agreement, pilots and paid services are invoiced according to the rate card shared during onboarding. Fees are non-refundable once provisioned. You authorize SocialCloud to suspend access for unpaid invoices older than 30 days.

4. Intellectual property

SocialCloud retains ownership of all platform technology, documentation, and branding. You may use the Services only to operate your instance and may not reverse engineer, resell, or create derivative works. You own the content you supply, and you grant SocialCloud a limited license to host and process it solely to deliver the Services.

5. Confidentiality and security

Each party will protect information marked or reasonably understood as confidential and will use it only to fulfill these Terms. SocialCloud maintains administrative, technical, and physical safeguards appropriate for modern social infrastructure, but you are responsible for configuring the controls available to you.

6. Disclaimers and liability

Except as required by law, the Services are provided “as is.” To the fullest extent permitted, SocialCloud disclaims implied warranties and is not liable for indirect, incidental, or consequential damages. SocialCloud’s aggregate liability under these Terms is limited to the fees paid for the Services in the six months preceding the event giving rise to the claim.

7. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, excluding its conflict of laws provisions. Any dispute will be resolved through good-faith negotiations between the parties, and if unresolved, will be submitted to binding arbitration in Laramie County, Wyoming, under the rules of the American Arbitration Association. Either party may seek injunctive relief in court to protect confidential information or intellectual property.

8. Updates

We may update these Terms to reflect product changes or regulatory requirements. Material updates will be posted on this page with a new effective date. Continued access after the effective date constitutes acceptance of the revised Terms.

Questions about these Terms? Email legal@socialcloudmail.com or reach the SocialCloud partnerships desk through the contact form. For our practices around member data, review the Privacy Policy.